DogBedHouse Ice-Cool Contact-Activated Pet Mat
DogBedHouse Ice-Cool Contact-Activated Pet Mat
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30 Day Returns 
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Say goodbye to overheated pets with a cooling sleep solution
Maintain pet comfort during hot weather — no electricity, no chilling liquids, and no complicated setup
Why is this cooling mat perfect for your pet?
✔ Provides effective cooling for pets of all sizes: The cooling mat is suitable for small to extra-large cats and dogs, ensuring all pets can experience relief from heat. Its multiple size options guarantee the right fit for your pet's comfort and cooling needs.
✔ Easy to use and maintain cooling technology: This mat requires no electricity or batteries to function, operating through safe cooling materials that activate on contact. It's hassle-free and convenient for any pet owner looking for a low-maintenance solution.
✔ Variety of colors and durable design: Available in grey, blue, pink, and brown, the cooling mat fits various decor styles while enduring regular use. Its durable construction ensures longevity, providing lasting comfort and investment value.
Specifications
• Product Name: 2025 Upgraded Ice-Cool Model Summer Pet Cooling Mat Pad and Sleeping Pad Bed
• Cooling Type: Contact-activated cooling material — no electricity or batteries required
• Available Colors: Grey, Blue, Pink, Brown
• Sizes: XS (old), S, M, L, XL, XXL
• Suitable Pet Types: Cats and Dogs
• Care: Wipe clean; durable construction for everyday use
Size Information
| Size | Best for (weight & example breeds) |
|---|---|
| XS (old) | Toy breeds and very small cats — up to about 7 lbs (examples: Chihuahua, Tiny Toy Poodle, small kittens) |
| S | Small dogs and cats — up to about 15 lbs (examples: Yorkshire Terrier, Pug, small domestic cats) |
| M | Small-to-medium dogs — up to about 30 lbs (examples: Beagle, Cocker Spaniel) |
| L | Medium dogs — up to about 55 lbs (examples: Bulldog, Border Collie) |
| XL | Large dogs — up to about 90 lbs (examples: Labrador Retriever) |
| XXL | Very large breeds — up to about 130 lbs (examples: German Shepherd, Golden Retriever) |
Quick sizing tips — how to choose:
- Measure your dog from the base of the neck (where the collar sits) to the base of the tail — this gives the body length the mat needs to cover.
- Measure the widest point across the shoulders for width.
- If your dog likes to stretch out, add about 4–8 inches to the body length when picking a size.
- When between two sizes, choose the larger size for more space and comfort.
Use the table above as a practical guide: match your dog's weight and breed to the listed size. If you want extra room for stretching, pick the next size up.
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FAQ
The most asked questions, answered here. For anything else, see our full FAQ page or email support@dogbedhouse.com.
How quickly do you respond to inquiries?
We respond to messages and emails in the order they are received and aim to reply within 24 hours during business days.
Can I change my shipping address after placing an order?
Once an order has been placed, shipping addresses generally cannot be changed because our fulfillment team begins processing orders within 1–5 business days.
If you need to update your shipping address, please contact us within 24 hours of placing your order at support@dogbedhouse.com and include your name and order number.
We will do our best to update the address before the order ships; however, we cannot guarantee modifications once processing has begun.
How long is the processing time?
We aim to process and prepare all orders within 1–5 business days.
Many orders are processed sooner, but during busy periods such as promotions, holidays, or peak seasons, additional processing time may be required.
General Delivery Information
Our fulfillment team operates Monday through Friday, excluding public holidays.
Once your order has been processed, shipping typically takes 1–5 business days.
The total estimated delivery time is therefore usually 2–10 business days.
Will my entire order arrive in one package?
Depending on inventory availability and warehouse locations, your order may arrive in multiple packages.
If this occurs, packages may arrive 1–2 days apart.
What happens if an item is out of stock?
If an item becomes unavailable after purchase, we will notify you via email.
If the product is not expected to become available within two weeks, a full refund will be issued automatically.
I received a damaged item. What should I do?
We sincerely apologize if your order did not arrive in perfect condition.
Please contact us at support@dogbedhouse.com with your name, order number, and photographs of the damaged item.
How can I track my order?
You can track your order using our “Track My Order” page. Simply enter your tracking number to view the latest shipping updates.
If you need assistance, our support team is always happy to help.
My tracking number is not working. What does that mean?
Tracking information may take up to 24–72 hours after shipment to become active.
If your tracking number still does not work after this period, please contact us and we will investigate the shipment status for you.
How long does it take to receive my order?
Orders are processed within 1–5 business days.
Shipping generally requires an additional 1–5 business days.
Most customers receive their orders within 2–10 business days from the date of purchase.
Which shipping carrier do you use?
For shipments within the United States, we primarily use USPS.
Depending on the destination and fulfillment location, other trusted shipping partners may occasionally be used.
Do you offer free shipping?
Yes. We proudly offer FREE shipping on all orders.
No additional shipping fees will be charged during checkout.
Can I return my product?
Yes. We offer a 30-day return period from the date you receive your order.
Please contact us at support@dogbedhouse.com before sending any return.
Please Note:
- Return shipping costs are the responsibility of the customer.
- If you receive a damaged or incorrect item, we will cover all return shipping costs.
- Products must be returned in their original packaging and securely packed.
- Returns sent without prior authorization may not be accepted.
What condition must returned items be in?
All returned products must be unused, in their original condition, and returned in the original packaging.
Support is available Monday to Friday, 8:00 AM – 7:00 PM (GMT-5).