DogBedHouse Ice Silk & Non-Slip Pet Mat (Machine Washable)
DogBedHouse Ice Silk & Non-Slip Pet Mat (Machine Washable)
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Instant cooling relief for pets in hot weather
Maintain pets' comfort during summer heat — no electricity, water, or refrigeration needed, crafted from durable, breathable ice silk fabric.
Why is this Summer Pet Cooling Mat perfect for you?
✔ Immediate cooling effect without external power: The mat uses premium ice silk fabric that provides an instant cool touch, helping pets reduce body temperature safely during hot days without needing electricity, water, or refrigeration.
✔ Durable, easy to clean and hygienic: Made with scratch-resistant, bite-resistant, and wear-resistant materials, this mat withstands daily use and is machine washable for effortless maintenance and hygiene.
✔ Non-slip design with breathable, skin-friendly surface: Featuring a quilted honeycomb structure for improved air circulation and a soft surface gentle on paws, the mat stays securely in place on various surfaces thanks to its non-slip bottom, suitable for multiple environments.
Specifications
• Sizes: S, M, L, XL, XXL, XXXL
• Material: Ice silk fabric with quilted honeycomb structure
• Surface Features: Soft, smooth, breathable, skin-friendly
• Additional Properties: Non-slip bottom; scratch-resistant; bite-resistant; wear-resistant; machine washable
Size Information
| Size | Best for (examples & approximate weight) |
|---|---|
| S | Small cats and tiny dogs — Chihuahua, Maltese, Toy Poodle (up to ~15 lbs) |
| M | Small-to-medium dogs — Pomeranian, Shih Tzu, French Bulldog (up to ~30 lbs) |
| L | Medium dogs — Beagle, Cocker Spaniel (up to ~45 lbs) |
| XL | Medium-to-large dogs — Bulldog, Australian Shepherd (up to ~65 lbs) |
| XXL | Large dogs — Labrador Retriever, Golden Retriever (up to ~85 lbs) |
| XXXL | Extra-large breeds — Great Dane, Bernese Mountain Dog (up to ~110 lbs) |
Quick fit tips: If your pet normally lies fully stretched, choose the next size up. For pets that curl up, the listed size is usually fine. When in doubt, pick one size larger for a roomier fit.
How to measure your pet (easy 3 steps):
- Measure length: from the base of the neck to the base of the tail while your pet is standing or lying naturally.
- Measure width: across the widest point of the shoulders or body.
- Compare those numbers to how your pet likes to lie — allow about 2–4 in of extra space on each side for comfort.
These size recommendations are based on typical pet proportions for each size tier shown. If you prefer your pet to have extra room while resting, choose the next larger size.
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FAQ
The most asked questions, answered here. For anything else, see our full FAQ page or email support@dogbedhouse.com.
How quickly do you respond to inquiries?
We respond to messages and emails in the order they are received and aim to reply within 24 hours during business days.
Can I change my shipping address after placing an order?
Once an order has been placed, shipping addresses generally cannot be changed because our fulfillment team begins processing orders within 1–5 business days.
If you need to update your shipping address, please contact us within 24 hours of placing your order at support@dogbedhouse.com and include your name and order number.
We will do our best to update the address before the order ships; however, we cannot guarantee modifications once processing has begun.
How long is the processing time?
We aim to process and prepare all orders within 1–5 business days.
Many orders are processed sooner, but during busy periods such as promotions, holidays, or peak seasons, additional processing time may be required.
General Delivery Information
Our fulfillment team operates Monday through Friday, excluding public holidays.
Once your order has been processed, shipping typically takes 1–5 business days.
The total estimated delivery time is therefore usually 2–10 business days.
Will my entire order arrive in one package?
Depending on inventory availability and warehouse locations, your order may arrive in multiple packages.
If this occurs, packages may arrive 1–2 days apart.
What happens if an item is out of stock?
If an item becomes unavailable after purchase, we will notify you via email.
If the product is not expected to become available within two weeks, a full refund will be issued automatically.
I received a damaged item. What should I do?
We sincerely apologize if your order did not arrive in perfect condition.
Please contact us at support@dogbedhouse.com with your name, order number, and photographs of the damaged item.
How can I track my order?
You can track your order using our “Track My Order” page. Simply enter your tracking number to view the latest shipping updates.
If you need assistance, our support team is always happy to help.
My tracking number is not working. What does that mean?
Tracking information may take up to 24–72 hours after shipment to become active.
If your tracking number still does not work after this period, please contact us and we will investigate the shipment status for you.
How long does it take to receive my order?
Orders are processed within 1–5 business days.
Shipping generally requires an additional 1–5 business days.
Most customers receive their orders within 2–10 business days from the date of purchase.
Which shipping carrier do you use?
For shipments within the United States, we primarily use USPS.
Depending on the destination and fulfillment location, other trusted shipping partners may occasionally be used.
Do you offer free shipping?
Yes. We proudly offer FREE shipping on all orders.
No additional shipping fees will be charged during checkout.
Can I return my product?
Yes. We offer a 30-day return period from the date you receive your order.
Please contact us at support@dogbedhouse.com before sending any return.
Please Note:
- Return shipping costs are the responsibility of the customer.
- If you receive a damaged or incorrect item, we will cover all return shipping costs.
- Products must be returned in their original packaging and securely packed.
- Returns sent without prior authorization may not be accepted.
What condition must returned items be in?
All returned products must be unused, in their original condition, and returned in the original packaging.
Support is available Monday to Friday, 8:00 AM – 7:00 PM (GMT-5).