DogBedHouse Adjustable Temperature & Waterproof Heated Pet Mat (Overheat Protection)
DogBedHouse Adjustable Temperature & Waterproof Heated Pet Mat (Overheat Protection)
Premium Quality 
Free US Shipping 
30 Day Returns 
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Reliable Warmth for Pets in Cold Weather Solved Effortlessly
Provides consistent pet warmth and comfort — adjustable 3-gear temperature control, waterproof PU surface, and anti-bite safety features.
Why is this Pet Heated Mat perfect for you?
✔ Adjustable temperature control for optimal pet warmth: Allows setting high or low temperature levels to rapidly reach the desired warmth and maintain comfort overnight. This flexibility ensures ideal heating without overheating or energy waste.
✔ Waterproof and durable surface material: Features a PU waterproof cloth that prevents moisture damage and maintains safety. Combined with a thermal fuse for overheat protection, it ensures secure usage around pets.
✔ Designed for pet safety with anti-bite protection: Incorporates an anti-bite heating tube and safety measures preventing pet chewing and overheating, reducing hazards and extending product life.
Specifications
Material: Polyester
Sizes: S, L
Plug options: US Plug, EU Plug
Power: S: 20W; L: High 55W / Low 28W
Voltage: 110V, 220V
Size Information
| Size | Dimensions (in) | Power | Best for (recommendation) |
|---|---|---|---|
| S | 17.7 × 17.7 in (square) | 20W | Best for very small dogs and cats — toy breeds and small companions (we recommend for pets up to ~15 lbs). |
| L | 19.7 × 27.6 in (rectangular) | High 55W / Low 28W | Roomy enough for small-to-medium dogs (we recommend for pets up to ~35 lbs) — examples: Beagle, Cocker Spaniel, French Bulldog. |
Temperature settings: High warms the mat quickly (about 122°F in the heating zone). Low maintains a comfortable warmth (about 86°F) for overnight use.
How to measure your dog for the right fit:
- Measure your dog from the base of the neck to the base of the tail (this is their lying length).
- Measure the widest part of your dog when lying down (body width).
- Choose a mat that is at least 4 in longer than your dog's lying length and a few inches wider than their body width so they can stretch and turn comfortably.
Notes: The mat must be laid flat and not folded during use. Available plug options: US Plug or EU Plug. Voltage: 110V or 220V.
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FAQ
The most asked questions, answered here. For anything else, see our full FAQ page or email support@dogbedhouse.com.
How quickly do you respond to inquiries?
We respond to messages and emails in the order they are received and aim to reply within 24 hours during business days.
Can I change my shipping address after placing an order?
Once an order has been placed, shipping addresses generally cannot be changed because our fulfillment team begins processing orders within 1–5 business days.
If you need to update your shipping address, please contact us within 24 hours of placing your order at support@dogbedhouse.com and include your name and order number.
We will do our best to update the address before the order ships; however, we cannot guarantee modifications once processing has begun.
How long is the processing time?
We aim to process and prepare all orders within 1–5 business days.
Many orders are processed sooner, but during busy periods such as promotions, holidays, or peak seasons, additional processing time may be required.
General Delivery Information
Our fulfillment team operates Monday through Friday, excluding public holidays.
Once your order has been processed, shipping typically takes 1–5 business days.
The total estimated delivery time is therefore usually 2–10 business days.
Will my entire order arrive in one package?
Depending on inventory availability and warehouse locations, your order may arrive in multiple packages.
If this occurs, packages may arrive 1–2 days apart.
What happens if an item is out of stock?
If an item becomes unavailable after purchase, we will notify you via email.
If the product is not expected to become available within two weeks, a full refund will be issued automatically.
I received a damaged item. What should I do?
We sincerely apologize if your order did not arrive in perfect condition.
Please contact us at support@dogbedhouse.com with your name, order number, and photographs of the damaged item.
How can I track my order?
You can track your order using our “Track My Order” page. Simply enter your tracking number to view the latest shipping updates.
If you need assistance, our support team is always happy to help.
My tracking number is not working. What does that mean?
Tracking information may take up to 24–72 hours after shipment to become active.
If your tracking number still does not work after this period, please contact us and we will investigate the shipment status for you.
How long does it take to receive my order?
Orders are processed within 1–5 business days.
Shipping generally requires an additional 1–5 business days.
Most customers receive their orders within 2–10 business days from the date of purchase.
Which shipping carrier do you use?
For shipments within the United States, we primarily use USPS.
Depending on the destination and fulfillment location, other trusted shipping partners may occasionally be used.
Do you offer free shipping?
Yes. We proudly offer FREE shipping on all orders.
No additional shipping fees will be charged during checkout.
Can I return my product?
Yes. We offer a 30-day return period from the date you receive your order.
Please contact us at support@dogbedhouse.com before sending any return.
Please Note:
- Return shipping costs are the responsibility of the customer.
- If you receive a damaged or incorrect item, we will cover all return shipping costs.
- Products must be returned in their original packaging and securely packed.
- Returns sent without prior authorization may not be accepted.
What condition must returned items be in?
All returned products must be unused, in their original condition, and returned in the original packaging.
Support is available Monday to Friday, 8:00 AM – 7:00 PM (GMT-5).